Anger is inevitable – aggression is not. Everyone gets angry from time to time.
This workshop teaches you how to express anger without becoming aggressive.
You’ll learn the principals of anger and anger management. In a confidential, non-judgmental
environment participants learn to manage anger appropriately in the workplace and outside.
Who will benefit
- Anyone wanting to learn strategies for better personal anger management
- Any supervisor wanting to help staff manage their anger more effectively
Participants will learn how to
- Identify the cycles of anger
- Identify a variety of anger styles
- Identify triggers to anger outbursts
- Distinguish angry feelings from angry acts
- Select effective interventions before the explosion
- Express disagreement, disappointment and dissatisfaction appropriately
- Develop a personal action plan
